Experiencia: 3 años de experiencia en adelante
Amplia experiencia IT
Responsible for proposing IT solutions involving the technical team.
Analysis of requirements and preparation of documents with requirements that were agreed with the business area.
Coordinate with technical staff: development, testing and delivery of projects.
Ensure that deliveries are compliant with the requirements and quality that were agreed upon with the customer.
Elaboration of the project plan
Management of suppliers, costs, time and term.
Control and follow-up of project deliveries.
Management of the expectation with area of business.
Responsible for managing communication among stakeholders.
Report of projects for regional dashboard.
Leveraging the lessons learned from the projects for the next.
Risk analysis and plan to mitigate project risks
Responsible for acceptance of project deliveries.
Operation / Internal, external customer service and partners
Responsible for transmitting post project delivery knowledge.
Training and documents for customers and operations staff.
Monitor and track the availability of services and sites.