Role Purpose:
• The role covers all aspects of transport functionality of OTM: Order Management, Transportation Planning & Execution, Supply Chain Visibility and Event Management, Inventory Visibility and Freight Bill Audit & Payments whether delivered with the core transport solution or ancillary solutions 
• Completing and managing customer work packages in accordance with established budgets, work plans, quality standards, and timeframes
• Structuring and solving customer requirements using Templates & Frameworks as well as generic product functionality
• Work on transport project solution work packages or change requests with DevOps in-house or external team. 

Main Accountabilities:
• The key purpose of this role is to gather requirements, solution design services and development of the transport solution for a broad range of projects and Support.
• Support the business project teams to determine IT solution requirements, CRP demonstrations, customer meetings, solution design
• Manage the implementation of IT project work packages in line with the DHL DevOps way of Working.
• Manage required IT development activity in line with the customer requirements. Ensure any development of IT in accordance with supplier governance policies
• Provide IT support as required for live customers (CRs, new releases etc.)
• Projects implementation, post warranty support and Go-live Support
• Build effective relationships and maintain close liaison with business and IT by maintaining regular contact through the full project lifecycle
• Undertake other projects and roles as required from time to time by senior management
• Run business requirement and GAP analysis workshops for template-based implementations
• Build working relationships with Project team, customers, business, and suppliers
• Development of test scenarios and scripts.
• Work with testing team to automate the Testing.
• Manage and/or perform IT testing and support user acceptance testing.
• Document user training to internal and customer teams
Functional Experience:
• Good understanding of transportation customer requirements and good technical understanding of solution capabilities e.g. OTM, Kewill
• Good Knowledge on Agile and DevOps
• General understanding of transport related ancillary systems and B2B integrated e.g. HERE, Transporeon, Centiro
• Participates and organizes workshops & events
• Preparation of solution design proposals from a commercial as well as a technical perspective.
• Advising / consulting to external customers.
• Coordinate, direct and oversee work package delivered by Specialists and/or suppliers
• Developing content for customer presentations and providing technical/functional content
• Years of Experience: 6-7 Years | 2-3 Full Life Cycle Implementation (At least one Implementation in Agile/DevOps)
Geographical Experience:
• Experience implementing Transport solutions in at least two regions